Transforming Nursing Leadership Utilization With LeadershipRM™ – A Case Study Brief

Overview

“Gott Health” (name changed for confidentiality), a fast-growing regional hospital system, faced a leadership challenge. With 20 facilities and over 5,000 nursing staff, the Chief Nursing Officer (CNO) was overwhelmed—managing 24 direct reports, well beyond the limit for effective leadership. Even after reducing the number to 13, she knew a more strategic solution was needed.

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3 Leadership Management Pain Points That Are Costing You Money

U.S. companies pour over $200 billion into leadership development each year—yet only 10% see real results, according to Harvard Business Review. There are numerous reasons why, but a contributing factor is probably because most organizations focus on developing leaders… but not managing them for sustainable growth.

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How Leadership Resources Management (LRM) is Like CRM

Leadership resources management (LRM) is a data-informed approach to strategically manage an organization’s leadership resources. CRM is a business strategy focused on managing and improving interactions to maximize the value of the customer relationship. They share several strategy similarities, although a great leader can impact an organization far more than any group of customers. When properly utilized, LRM helps an organization assign or promote the right person with the right leadership qualities to the right position at the right time.

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Why Leadership is Your Organization’s Most Valuable Resource

If I were to ask you to name your organization’s most valuable resource, you would probably respond with innovation, technology/data, mineral resources or even your people or culture. People and culture are pretty close, but people usually thrive and like the working environment because of a good leader. Culture is also nourished and supported by a good leader. In fact, a good leader will help an organization maximize the value of all of their other resources.

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Fortifying Your DEI Initiatives With Data Using Leadership Resources Management

DEI initiatives have been coming under attack for a while resulting in several well-known organizations abandoning their DEI programs. These firms either don’t understand DEI or were never really committed to it in the first place. To be clear, DEI in its purest form is not about promoting less competent people over more competent people. It’s about making sure every competent person has a chance to be promoted.

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Implementing a Leadership Resources Management Strategy

In the last issue of the newsletter, we explained why organizations need a non-biased, behavior-focused, strategy to actively manage their most valuable resource – leadership. We emphasized that when properly implemented, it can be:

  • the difference between keeping or losing your best leaders;
  • the difference between identifying or missing high potential hires;
  • the difference between eliminating or maintaining a toxic work environment;
  • the difference between promoting people based on leadership potential or based on prior functional success.
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Resolve to Better Manage Your Leadership Resources in 2025

Let 2025 be the year your organization actively engages in managing their most valuable resource – leadership. Organizations currently try to accomplish this through a variety of means, but most have a high potential for bias or overemphasis on outcomes versus leadership. Maybe it’s time to consider a different strategy that minimizes bias and focuses on leadership behaviors.

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