Transforming Nursing Leadership Utilization With LeadershipRM™ – A Case Study Brief

Overview

“Gott Health” (name changed for confidentiality), a fast-growing regional hospital system, faced a leadership challenge. With 20 facilities and over 5,000 nursing staff, the Chief Nursing Officer (CNO) was overwhelmed—managing 24 direct reports, well beyond the limit for effective leadership. Even after reducing the number to 13, she knew a more strategic solution was needed.

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Leadership Visioning from The Broadway Stage

In the Leadership Visioning chapter in my book, The “Path to Elite Level Leadership,” I discuss the vision it took for Lin-Manuel Miranda to bring Hamilton to the stage using multiple musical genres and a multi-ethnic cast to create a transformative musical based on a person barely mentioned in history books, based on events that took place over 200 years ago?

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3 Leadership Management Pain Points That Are Costing You Money

U.S. companies pour over $200 billion into leadership development each year—yet only 10% see real results, according to Harvard Business Review. There are numerous reasons why, but a contributing factor is probably because most organizations focus on developing leaders… but not managing them for sustainable growth.

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How Leadership Resources Management (LRM) is Like CRM

Leadership resources management (LRM) is a data-informed approach to strategically manage an organization’s leadership resources. CRM is a business strategy focused on managing and improving interactions to maximize the value of the customer relationship. They share several strategy similarities, although a great leader can impact an organization far more than any group of customers. When properly utilized, LRM helps an organization assign or promote the right person with the right leadership qualities to the right position at the right time.

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Why Leadership Resources Management (LRM) is More Important Than a CRM!

In the mid-1990s, I was on the forefront of CRM (customer relationship management) implementations for Fortune 100 companies. I was part of the team that developed the CRM implementation vision recognized by Gartner as one of the top 3 in the industry. Previously, CRM was marketed as solely a technology solution, and organizations were encouraged to purchase XYZ software solution today so they would have CRM tomorrow. We were one of the first companies to recognize the importance of having well-trained people and well-developed processes for a successful CRM implementation.

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What You Need Besides Leadership Skills

People spend the bulk of their careers acquiring various “leadership skills”. Unfortunately, acquiring those “skills” alone will usually not help them become a better leader. This ‘checking the boxes’ approach to leadership improvement only provides temporary success, if any, as people become complacent once they’ve achieved them, instead of working to optimize them. For ongoing, long-term improvement, leaders need a continuously improving leadership process to help them achieve their career goals. Here is some of what you need besides “leadership skills.”

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The Process of Leading: A Biotech Director’s Breakthrough

TALES FROM THE LEADERSHIP FRONT
Marcus stared out of his glass-walled office, watching his team hustle through another late night at a biotech company. As Director of Research, he was a brilliant scientist—but leading people? That was another matter. He’d spent years reading books on leadership skills—communication, delegation, motivation—but something wasn’t clicking. His team was burning out, innovation was slowing, and morale was dropping.

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