I was deep into working on my next leadership book last week when I received a phone call. I was prepared to ignore it or send it to voicemail since I figured it was another car warranty extension or student loan reduction call when I saw my mentor, Jerry O. Williams’s face on my phone. Several years ago, I started adding pictures to my contacts so I don’t even have to read the name of the caller, but I can see their face, even from across the room.
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