Leadership resources management (LRM) is a data-informed approach to strategically manage an organization’s leadership resources. CRM is a business strategy focused on managing and improving interactions to maximize the value of the customer relationship. They share several strategy similarities, although a great leader can impact an organization far more than any group of customers. When properly utilized, LRM helps an organization assign or promote the right person with the right leadership qualities to the right position at the right time.
Here are some of the similar strategies used in LRM and CRM. View these slides to learn more and come to my presentation at the @SHRM National Conference in July.
